Terms and Conditions

By completing your purchase, you agree to the following terms and conditions:

  1. Refund Policy: You have 48 hours from the time of purchase to request a full refund. To initiate a refund, please contact our support team at sales@brandzilla.com.au within this timeframe. After 48 hours, all sales are final, and no refunds will be issued.

  2. Domain Transfer: Upon successful payment, the domain transfer process will begin. Transfers typically take between 1-3 business days, depending on the registrar's procedures.

  3. Compliance with auDA Rules: All domain registrations and transfers are subject to the rules and regulations set by auDA, Australia's domain name authority. By purchasing a domain, you agree to comply with all auDA policies.

  4. Ownership Rights: Ownership of the domain will only be transferred to you once the payment has been fully processed and any applicable transfer procedures have been completed.

  5. Dispute Resolution: In the event of a dispute regarding domain ownership or any other related issues, we will adhere to the auDA's dispute resolution process.

  6. Compliance with Connection Rules: By purchasing a domain, you confirm that you meet the eligibility and connection criteria as required by auDA for domain ownership. For more details on these rules, please refer to the auDA guidelines here.

  7. No Warranties: Brandzilla provides domains on an "as-is" basis and makes no warranties regarding the suitability of the domain for any particular purpose.

  8. Limitation of Liability: Brandzilla's liability is limited to the purchase price of the domain. We will not be responsible for any losses or damages resulting from the use or inability to use the domain.